It is a service that evaluates the quality of the telephone, whatsapp, email, chat transaction, determining areas for improvement.

• Revised evaluation under the management model.
• Provides analysis by advisor and  per campaign.
• Provide sales and action plans.

It includes: 

• Monitoring by agents, by advisor, by skills, by campaign.
• Monitoring format.
• Action plan.

Characteristics:

•   It is carried out for sales operations, collections and services.
•   Revised evaluation under the management model.
• Delivers analysis by advisor, by campaign. 
• Provide sales and action plans. 

Profits:

• Save of time and money.
• Quantifiable results.
• Quick results.

Addressed to:

Agents, advisers and coordinators.

Teleaccion services have a high content of technical and specialized development according to the conditions of each operation. Therefore for all products we will contact  with you to “calibrate” your needs and develop the product to meet them.

If you have any disagreement with our service or any of our products  Please contact us at +57 310 779 2197 and we will gladly resolve your concern.